Microtel Inn & Suites Cottondale, Cottondale AL - Deals & Reviews

I loved the friendly check-in experience! The breakfast had a nice variety, including biscuits and bacon. However, the bathroom could use a better cleaning, as the moldy smell was off-putting. 😬

My rollercoaster experience!

The room had a solid heating system and was clean enough to feel comfortable. I found the overall price to be a great deal for what I got!

The service was poor, with rude front desk employees ruining what could have been a pleasant stay. A lack of cleanliness and maintenance issues were concerning.

friendly staff but room could use some updates

The lady at the front desk was incredibly friendly, making check-in a breeze. The room itself was spacious and comfortable, perfect for my family. I also appreciated the free Wi-Fi, which worked great during our stay. Overall, I felt welcomed and valued as a guest.

Excellent place with free wi-fi, 24-hour reception, and air conditioning. The staff helped me return my forgotten items, showing great care. Highly recommend staying here-I'm coming back for another trip.

The bed felt nice, but that’s where the good ends. The floor in my room was sticky—definitely not a good sign. The bathroom had a strong mildew smell, and I noticed some mold on the walls. Shower pressure was weak, which made it hard to rinse off. The wifi didn’t work properly, and I called the front desk several times but got no assistance. They advertised breakfast, but there weren’t many options available, and it didn’t taste good. On a positive note, the room did have a refrigerator, but it made a weird noise all night. I expected a lot more from a Microtel. it just didn’t meet standards I’ve seen before.

We spent 2 nights here, and I loved how the man at the front desk helped set up our TV since it wasn’t working right. The pool and the cozy lounge area were perfect for relaxing after a long day. However, the walls were a bit thin, and we heard some noises during the night, but it didn’t ruin our stay. 😊

The room was very clean and well-maintained. AC functioned perfectly, keeping the space comfortable. I appreciated the microwave and fridge available for convenience. Check-in was quick and efficient. A pleasant stay.

Totally recommend for a two-day stay

Clean room, friendly staff, and the convenient location made our visit enjoyable, especially when the man at the front desk personally set up the TV in our room after check-in.

Couldn’t find a single fault without adding further information.

The free Wi-Fi connection held up well during our stay, which I appreciated for staying connected while on the road. The location made it easy to catch a game and access nearby dining options for post-game meals.

The condition of the room left a lot to be desired. the carpet definitely needed a good vacuum, and there was a persistent musty smell. When I turned around to head back out, I encountered a cockroach near the door, which wasn't exactly a great welcome. Additionally, the ice machine near the lobby barely worked, making it tricky to chill drinks after a long day. Not to mention that the bathroom seemed neglected, with mold creeping in, which really shouldn’t be the case. You'd think for the price point, cleanliness and maintenance wouldn’t be an issue, but it felt more like a gamble than a solid stay.

great check-in experience and a cozy stay with free wi-fi

Excellent staff services make guests feel welcome.